8bd89 Privacy Policy – Your Data, Your Rights

Privacy at a Glance

The cards below summarise the six most important privacy commitments 8bd89 makes to every player. Full detail for each topic follows in the numbered policy sections.

Introduction

8bd89 operates an online gaming platform accessible to players in Bangladesh. In the course of providing our services — including account registration, payment processing, identity verification, and customer support — we collect and process certain personal information about our players. This Privacy Policy sets out in clear terms what data we collect, why we collect it, how long we keep it, who we share it with, and what rights you have in relation to that data.

By registering an account on 8bd89 or by continuing to use the 8bd89 platform, you acknowledge that you have read this Privacy Policy and that you understand how your personal information will be used. If you do not agree with any part of this policy, you should not create an account or continue using our services. This Privacy Policy should be read alongside our Terms & Conditions.

Data Controller

The data controller responsible for your personal information in connection with the 8bd89 platform is the operator of 8bd89 as identified at https://8bd89.net. As data controller, 8bd89 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection principles. All data-related enquiries, access requests and complaints should be directed to the 8bd89 support team at the email address displayed in the footer of this website.

Information We Collect

8bd89 collects personal information from players in several ways: directly when you register an account or contact support, automatically through your use of the platform, and from third parties such as payment providers and identity verification services. The categories of information we collect and examples of each are set out in the table below.

We collect only the minimum personal information necessary for the specific purpose at hand. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or religious beliefs unless required by law or explicitly provided by you in a support context.

How We Use Your Information

8bd89 uses your personal information only for the purposes described in this policy. We do not use personal data for automated decision-making that produces legal or similarly significant effects without human oversight. The primary purposes for which we use your personal information are:

• Account management — to create, verify and maintain your 8bd89 player account, including processing your registration, communicating account-related notifications, and enabling you to log in securely.
• Payment processing — to process deposits and withdrawals through bKash, Nagad, Rocket, Upay and supported Bangladesh bank transfer methods, and to maintain accurate transaction records in BDT.
• Identity and age verification — to comply with our KYC obligations and to verify that players meet the minimum age requirement of 21 years. This is a legal and operational requirement that cannot be waived.
• Fraud prevention and security — to detect, investigate and prevent fraudulent transactions, money laundering, identity theft, bonus abuse and other prohibited activities on the 8bd89 platform.
• Responsible gaming — to apply and monitor the deposit limit, session limit and self-exclusion tools that 8bd89 offers to support responsible gaming, and to identify players who may need additional support.
• Platform improvement — to analyse aggregated, anonymised usage data in order to improve the 8bd89 platform, optimise game selection, and enhance the player experience. This analysis uses anonymised data and cannot be linked back to individual players.

Legal Basis for Processing

8bd89 processes personal data only where a valid legal basis exists for doing so. The legal bases we rely on are as follows:

• Contractual necessity — processing that is necessary to perform the contract we have with you as an 8bd89 account holder. This includes account creation, payment processing and the delivery of gaming services.
• Legal obligation — processing that is required by applicable law, including KYC and anti-money-laundering obligations, age verification requirements, and reporting obligations to regulatory authorities.
• Legitimate interests — processing that is necessary for the legitimate interests of 8bd89, such as fraud prevention, platform security, responsible gaming monitoring, and platform improvement, where those interests are not overridden by your data protection rights.
• Consent — where we rely on your consent, for example to send you promotional communications about 8bd89 offers and new game releases. You may withdraw your consent for marketing communications at any time by contacting support or using the opt-out link in any marketing email.

Sharing Your Information

8bd89 does not sell, rent or trade your personal information to any third party for marketing purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for the specified purpose.

• Payment service providers — we share transaction data and account identifiers with bKash, Nagad, Rocket, Upay and supported Bangladesh banks solely to process your deposits and withdrawals. These providers are contractually bound to use your data only for payment processing purposes.
• Game software providers — some technical data (such as session identifiers) is shared with game providers including Pragmatic Play, Evolution Gaming, NetEnt and Microgaming to enable games to function within the 8bd89 platform. Game providers do not receive your identity, financial or contact data.
• Identity verification and fraud prevention partners — we share identity documents and related personal data with third-party KYC and fraud-prevention service providers to fulfil our legal obligations. These partners are bound by strict data processing agreements.
• Legal and regulatory authorities — we will disclose personal data to law enforcement, regulatory authorities or courts where we are required to do so by applicable law, by a valid court order, or in connection with a genuine investigation of suspected financial crime.

Cookies and Tracking Technologies

When you visit the 8bd89 website, we use cookies and similar tracking technologies to enable the platform to function correctly and to collect technical data about your session. We use the following categories of cookies:

• Strictly necessary cookies — these are essential for the platform to function. They enable secure login sessions, maintain your wallet balance display and remember your language preference. You cannot opt out of strictly necessary cookies while using the 8bd89 platform.
• Analytics cookies — we use anonymised analytics cookies to understand how players navigate the 8bd89 platform, which pages are most visited, and where technical errors occur. This data is aggregated and cannot identify individual players.
• Session cookies — temporary cookies that expire when you close your browser. These are used to maintain your authenticated session while you are logged in to 8bd89 and are deleted automatically when the session ends.

Most modern browsers allow you to control cookie settings through the browser's privacy or settings menu. Please note that disabling strictly necessary cookies will prevent you from logging into your 8bd89 account. 8bd89 does not use third-party advertising cookies or social media tracking pixels.

Data Retention

8bd89 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. Account data — including identity, contact and financial records — is retained for the duration of your account and for a minimum period of five years after account closure to comply with anti-money-laundering and record-keeping legal obligations.

Technical and usage data is retained in an identifiable form for up to 24 months, after which it is either deleted or anonymised. Marketing consent records are retained for the duration of the consent and for a reasonable period afterwards to demonstrate compliance. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data destruction procedures.

Data Security

8bd89 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or alteration. All data transmitted between your device and the 8bd89 platform is encrypted using SSL (Secure Socket Layer) technology. Access to personal data within 8bd89 is restricted on a strict need-to-know basis, and all staff with access to personal data are subject to confidentiality obligations.

While 8bd89 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage method is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 8bd89 will notify affected players without undue delay and will take all appropriate remedial steps. We encourage players to use strong, unique passwords for their 8bd89 accounts and to avoid sharing their login credentials with any other person.

Your Rights Over Your Personal Data

As a player on the 8bd89 platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact the 8bd89 support team using the email address in the footer of this page. We will respond to all valid requests within 30 days.

• Right of access — you have the right to request a copy of the personal data 8bd89 holds about you, along with information about how that data is being used.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details directly through your account settings.
• Right to erasure — in certain circumstances you have the right to request that 8bd89 delete personal data it holds about you. This right is subject to legal retention obligations; where we are required by law to retain data, we will not be able to delete it in response to an erasure request.
• Right to restriction — you may request that 8bd89 restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to withdraw consent — where 8bd89 is processing your data based on your consent (such as for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

8bd89 will not charge a fee for handling data rights requests submitted in good faith. We reserve the right to charge a reasonable administrative fee or to decline requests that are manifestly unfounded, excessive or repetitive. Where we decline a request, we will explain our reasons in writing.

Children and Underage Players

The 8bd89 platform is strictly intended for adults aged 21 and above. 8bd89 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual who is under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a person under the age of 21 has registered on 8bd89 using your contact details or has otherwise provided personal data to 8bd89, please contact our support team immediately so that we can investigate and take appropriate action.

Changes to This Privacy Policy

8bd89 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements or platform features. When a material change is made, we will update the Last Updated date at the top of this page and, where the change significantly affects how we use your personal data, we will notify active account holders by email. Continued use of the 8bd89 platform after the publication of an updated Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how 8bd89 protects your personal information.

Contact and Privacy Enquiries

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 8bd89 handles your personal information, please contact our support team. You can reach us at the email address shown in the footer of this website. We aim to respond to all privacy-related enquiries within 30 days of receipt.

Where your concern relates to a potential data breach or an urgent security matter, please mark your message as urgent so that our team can prioritise your enquiry. 8bd89 is committed to handling all privacy enquiries fairly, transparently and within the timeframes set out in this policy.